This program helps you move past frustration and discover what’s really behind patient resistance, all in under 1 hour of your time. Through practical communication tools and a compassionate framework, you’ll quickly learn how to build trust, reduce tension, and focus your recommendations in ways that truly connect.
You’ll gain more effective and productive conversations, improved relationships and patient engagement, and less frustration and burnout in your practice.
Reduce Defensiveness in Appointments: This course provides health care professionals with a structured, evidence-informed approach to navigating patient resistance, disengagement, and perceived non-adherence.
Uncover Barriers to Non-Compliance: By improving and preparing ahead of difficult patient encounters, clinicians gain confidence, insight into barriers to change seen in their patients, and gain professional satisfaction.
Guide Conversations that Lead to Change: The course focuses on strategies that integrate seamlessly and quickly into routine clinical practice, allowing providers to support patient engagement without increasing appointment length.
This short course will help you better tailor your recommendations to your patient’s circumstance….all in less than an hour of your time.
This program is for those who support people living with diabetes: dietitians, nurses, diabetes educators, primary care providers, support workers, community health workers, family members and caregivers of people living with diabetes. It is for anyone caring for someone living with diabetes who wants to improve their communication and be a trusted source of support for those living with a chronic disease.
No. This short course focuses on the quick real-world application to get you unstuck and less frustrated. You will reflect on how you come across to your patients, what you say to them, how it may be received, and quickly know how to shift stuck dynamics in your patient relationships.
If you’re working with clients who “know what to do but aren’t doing it” — and you’re tired of feeling stuck, frustrated, or ineffective — this short program will give you insight, tools, strategies, and confidence to shift those conversations and see real progress.